How To Issue a Refund?

In contrast to standard online payment systems (such as credit card charges or PayPal), cryptocurrency payments are designed to be irreversible. The merchant has the last say over refunds and determines which transactions can be turned back.

There are currently three types of refund interfaces in Whalestack.

  1. Refunds for Completed Checkouts
  2. Refunds for Underpaid Checkouts
  3. Refunds for Overpaid Blockchain Transactions

You will find the relevant buttons and UIs on the details page of the relevant checkout.

Last Update: Oct 2, 2023

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