Yardım Merkezi · Whalestack

Genel Bakış

Biz yardım etmek için buradayız. Whalestack hakkında takıldıysanız veya sorularınız varsa lütfen aşağıdaki konulardan birinde bir cevap olup olmadığına bakın.

Aradığınız cevabı bulamazsanız lütfen bize ulaşın veya bir ekip üyesiyle telefon görüşmesi planlayın.

İletişime Geçin

Mesaj Gönderin

Arama Planlayın

Keybase kanalımıza katılın (ve ekibimizle canlı sohbet edin)

Yardım Merkezi Konuları

(Sadece İngilizce dilinde mevcuttur)

Account Settings

API

Blockchains

Customization

Developers

General

Getting Started

Hosted Checkouts

KYC Verifiations

Payments

Refunds

Settlement

Withdrawal

Account Settings

(Sadece İngilizce dilinde mevcuttur)

Can I customize my timezone?

How can I change my master data?

How can I setup 2FA?

API

(Sadece İngilizce dilinde mevcuttur)

Can I include, exclude or whitelist IP addresses from API access?

Where can I find my API credentials?

Which API authentication methods are available?

Blockchains

(Sadece İngilizce dilinde mevcuttur)

How to create a Bitcoin wallet?

How to create a Litecoin wallet?

How to create an Ethereum wallet?

How to create a Ripple wallet?

How to create a Stellar wallet?

Customization

(Sadece İngilizce dilinde mevcuttur)

Can I add secondary email addresses?

How can I change my email and password?

How can I customize email notifications?

How can I customize the handling of overpaid transactions?

How can I customize the tolerance threshold for underpaid checkouts?

How can I enable white-label features on Whalestack?

How can I set the language for the hosted checkout page?

Developers

(Sadece İngilizce dilinde mevcuttur)

How to accept Bitcoin (BTC) payments in WordPress

How to accept Bitcoin (BTC) payments with NodeJS

How to accept Bitcoin (BTC) payments with PHP

How to accept Bitcoin (BTC) payments with Ruby

How to accept Ethereum (ETH) payments in WordPress

How to accept Ethereum (ETH) payments with NodeJS

How to accept Ethereum (ETH) payments with PHP

How to accept Ethereum (ETH) payments with Ruby

How to accept Litecoin (LTC) payments in WordPress

How to accept Litecoin (LTC) payments with NodeJS

How to accept Litecoin (LTC) payments with PHP

How to accept Litecoin (LTC) payments with Ruby

How to accept Ripple (XRP) payments with NodeJS

How to accept Ripple (XRP) payments with PHP

How to accept Ripple (XRP) payments with Ruby

How To Accept Stellar Lumen (XLM) payments in WordPress

How to accept Stellar Lumen (XLM) payments with NodeJS

How to accept Stellar Lumen (XLM) payments with PHP

How to accept Stellar Lumen (XLM) payments with Ruby

General

(Sadece İngilizce dilinde mevcuttur)

How long do I have to wait until a payment is transferred?

Should I keep settled funds on Whalestack?

What fiat currencies can I convert my cryptocurrencies into?

What types of fees does Whalestack charge?

Which cryptocurrencies does Whalestack support?

Getting Started

(Sadece İngilizce dilinde mevcuttur)

Can I see a demo of the Whalestack platform?

Does Whalestack provide a trial version?

How do I get started with Whalestack and accept crypto payments?

What fees apply?

Which KYC verification documents are needed?

Hosted Checkouts

(Sadece İngilizce dilinde mevcuttur)

How can I apply custom branding to my checkout pages?

Why is my hosted checkout page missing payment methods?

KYC Verifiations

(Sadece İngilizce dilinde mevcuttur)

What does a diagram of company's ultimate beneficial owners (UBO) and shareholder structure look like?

Which KYC verification documents are needed?

Payments

(Sadece İngilizce dilinde mevcuttur)

Can I convert my cryptocurrencies into fiat currency?

Can I make deposits to my merchant account?

How can I create an invoice / payment link in the user account?

How do I send an invoice from my Whalestack account?

What checkout/payment cryptocurrencies are available?

What digital wallets work best with Whalestack?

What invoice/billing currencies are available?

What's the difference between invoice/billing currency, checkout/payment currency and settlement currency?

Where do I set up the invoice/billing currency?

Which Stellar tokens can my customers use to pay?

Which wallets can my customers use to make a payment?

Refunds

(Sadece İngilizce dilinde mevcuttur)

How To Issue a Refund?

Settlement

(Sadece İngilizce dilinde mevcuttur)

What settlement currencies are available?

When are settled payments available for payout?

Withdrawal

(Sadece İngilizce dilinde mevcuttur)

How can I withdraw funds from my account?

To which crypto wallets can I withdraw?

What fees apply to withdrawals?